Subtitle : I’m scared of karma.
In order to tell this story properly, I need to revisit a big fat WOOPS I made the other week re: wedding planning.
As I told you a while back, we decided to do a DIY photobooth/guestbook at the reception. I was all kinds of excited about it and hurridly placed an order for a Fujifilm INSTAX 210. (essentially a modern day polaroid)
A few weeks passed when I finally remembered my impulse purchase and got to wondering where the EFF it was. I logged on to Amazon, and lookie there, FedEx delivered last week.
TO OUR OLD PLACE IN OHIO.
Long story short, I got a hold of our old landlord, who informed me the tenant had just returned the package to Amazon a day before. I did a little “There ARE still good people left in the world!” dance, and thanked my good-karma stars that I didn’t just throw 155 wedding dollars down the drain.
(I did send a thank you note with a Starbucks gift card in appreciation. Manners, minded.)
So, back to now. L sent us a gift card for Yardhouse (one of our favorite restaurants due to its 200 taps full of delicious beer & walking distance from our apartment) as a thank you for hosting her two week Cali vacay.
(Completely unnecessary, but completely awesome.)
In the same pile of mail was ANOTHER envelope from Yardhouse, also made out to B & I. I opened it, and was surprised to see what was inside :
Umm my name is not Regan, and I am definitely NOT celebrating a 30th birthday.
But for $100-worth of free food and booze? I can be whoever/however old you want me to be…
It was a serious mental battle. I kept thinking back on how GRATEFUL I was that the tenant in Ohio went through the trouble of returning my ‘woopsie’ Amazon order. After a couple days of carrying the not-stolen-but-not-exactly-mine envelope, I finally called Yardhouse.
“Thank you so much for calling, Sarah – that was so kind of you. We deactivated that card and will reissue one to Regan today. You can throw away that card.”
Well crap. I really thought they were going to tell me to keep it in reward for my honorable efforts and strong moral compass. Oh well…
Two minutes later I got another call – it was Yardhouse again, telling me to keep the two-$10 “bonus cards” from the envelope as their thanks. WAHOOOOO!
The staff was very apologetic and kind when our food did finally come out. I was very kind in that I waited until the plates were set on the table before digging in.
A little while after our bellies were filled with delicious vegetarian food, Twitter sent me this :
And sure enough, a few days later :
Now don’t get me wrong – this is NOT some advocacy towards bitching & whining your way to a free meal. Sure, I was excited about receiving the gift card. But what mattered more is that Veggie Grill cares enough about its service, customers, and image to right its wrongs.
But seriously, I love vegetarian food. I love beer. I love companies that love their customers – THAT’S how you create loyalty.
Oh and it helps when you have the best sweet potato fries in the universe.